Refund policy

RETURN CENTER (US ONLY)

If items are sent back within 14 days of their ship date a refund will be issued to the original form of payment. Items sent back between 15 and 30 days of the delivery date will be issued store credit. Please note, we cannot accept returns on items over 30 days from their ship date. 2 for $99 and Last Call are Final Sale and is not eligible for returns, exchanges, or store credit. All refunds will be subject to $5 processing free. 

GETTING STARTED IS EASY:
  1. Visit https://alexia-admor.happyreturns.com/
  2.  Enter your order number and zip code
  3.  Select the item you are returning
  4. Return your items in-person
Please Note:
  • Please allow us up to 9 days from package receipt, to credit your return. 
  • Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please be careful of makeup or deodorant rubbing off on the garment.
  • Route Package Protection Insurance is not refundable. 
  • Shipping cost is also not refundable unless proof of late delivery. 
  • If you receive an item that is damaged, please send us a photo of the damage garment and email customer service immediately at sales1@alexiaadmor.com

  • ALEXIA ADMOR is implementing a Modified Return Policy on accounts that exceed our returns threshold. If you have placed orders more than three times in the last 12 months with a 90% or higher return rate, your account will be subject to return restrictions. If placed under our Modified Return Policy, all access to our online returns portal will be removed and you will have to contact sales1@alexiaadmor.com to make any returns in the future.

Questions? Email sales1@alexiaadmor.com