Shipping & Returns

RETURN CENTER (US ONLY)

There is a $10 fee for all returns. If you return items back within 14 days of their ship date, we will refund to your original payment method. Items sent back between 15 and 30 days of the ship date will be issued store credit. Please note, we cannot accept returns on items over 30 days from their ship date. Sale items marked as Final Sale are not eligible for returns, refunds, exchanges, or store credit.

GETTING STARTED IS EASY:

Visit https://alexia-admor.happyreturns.com/
Enter your order number and zip code
Select the item you are returning
Return your items in-person

Please Note:

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please be careful of makeup or deodorant rubbing off on the garment.
Route Package Protection Insurance is not refundable.
Shipping cost is also not refundable unless proof of late delivery.
If you receive an item that is damaged, please send us a photo of the damage garment and email customer service immediately at sales1@alexiaadmor.com
ALEXIA ADMOR is implementing a Modified Return Policy on accounts that exceed our returns threshold. If you have placed orders more than three times in the last 12 months with a 90% or higher return rate, your account will be subject to return restrictions. If placed under our Modified Return Policy, all access to our online returns portal will be removed and you will have to contact sales1@alexiaadmor.com to make any returns in the future.

SHIPPING

For orders over $199 (before tax and after discounts) we offer Free Standard Shipping within the continental U.S.* If you'd like to have your order expedited, we offer 2 Business Day, and Next Business Day options. Detailed shipping costs are available during checkout.

Expedited orders placed before 12pm PST will ship the same day. Orders placed after 8 am PST on Friday will ship the following Monday. Standard shipping option does not guarantee same-day processing and shipping.

Free Standard Shipping is not available for shipments to Alaska, and Hawaii. At the moment we do not ship to US territories.

Returns and Exchanges only apply to items purchased directly from Alexiaadmor.com. Any items received will be returned to the sender.

Submit your returns here

Questions? Email sales1@alexiaadmor.com